Frequently asked questions
Quick answers for homeowners and businesses. Can't find yours? Get in touch.
Is it really free?
Yes. Homeowners never pay us anything, and there's no obligation to hire any of the businesses we match you with.
How are the pros checked?
We check every business's ABN against the Australian Business Register, record their NSW licence where the work needs one, and check their public liability insurance before they can receive jobs.
How many businesses will contact me?
Up to 3. We share your details only with the businesses matched to your job, and never sell them to anyone else.
How fast will I hear back?
Most homeowners hear from a pro within 24 hours, and within a few hours for urgent plumbing and electrical jobs.
Do I have to accept a quote?
No. Compare the quotes and choose the pro you're happiest with, or none at all.
I run a business. How do I join?
Listing is free. Sign up, tell us your services and area, and we'll check your details.
How many businesses get each lead?
Up to 3, and only businesses that cover the area and do that kind of work. You see the job details before deciding.
What does it cost?
Listing and accepting leads are free. When you win a job, you pay a small commission on the price you agree with the homeowner. Your rate is agreed with you when you join, and you get one statement a month.
How do you know which jobs I won?
You mark the lead as won in your dashboard, with the agreed price. We also check in with homeowners after the job.
Can I limit how many leads I get?
Yes. Set a weekly cap, change your travel radius, or pause leads whenever you're busy.
Is there a contract or subscription?
No subscription and no lock-in. Leave whenever you like. You only pay commission on jobs you win.
How long does approval take?
Usually within 1 business day, once we've checked your ABN, licence and insurance.
Ready when you are
Tell us about your job in about two minutes. Up to 3 checked local pros will be in touch, and there's no obligation to go ahead.